Terms of Service

1. Agreement

ScheduleInsight (the "Service") is provided by Vantis Project Intelligence Ltd, a company registered in England and Wales (company number 17285923), registered office 128 City Road, London, United Kingdom, EC1V 2NX ("we", "us", "ScheduleInsight"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation.

2. The Service

ScheduleInsight analyses Primavera P6 and Microsoft Project schedules to produce quality metrics, comparisons and reports. Viewing a single schedule — the interactive Gantt, the 18 checks, and the live Schedule Quality Score — is free. Generating a downloadable report is a paid action, priced per the pricing page, available as a one-time purchase or under a subscription plan.

3. Accounts

You are responsible for keeping your account credentials secure and for activity under your account. Notify us promptly of any unauthorised use.

4. Payments

• Pay-per-report purchases are one-time charges that unlock a single report deliverable.
• Subscriptions (Lite, Planner, Analyst, Professional, Pro+) renew automatically until cancelled; you can cancel at any time and retain access until the end of the current billing period.
• Payments are processed by Stripe. Prices shown are inclusive of any applicable VAT unless stated otherwise.
• Price changes. We may change subscription prices from time to time. Any change applies from your next renewal, and we will give you at least 30 days' notice by email before a price increase takes effect, so you can cancel first if you prefer.
• Consumer cancellation rights. If you are a consumer in the UK or EU, you normally have a 14-day right to cancel a purchase of digital content. Because a report is generated and delivered immediately, by generating a report you expressly request that we begin performance at once and acknowledge that you lose the 14-day cancellation right once the report has been generated. This does not affect your statutory rights where the Service is faulty or not as described.
• Except where required by law, fees for reports already generated are non-refundable. If something goes wrong on our side, contact us and we will make it right.

5. Your content

You retain all rights to the schedule files you upload and the reports generated from them. You grant us a limited licence to process and store that content solely to provide the Service to you (including serving any share links you create). See our Privacy Policy for details.

Your responsibility for uploaded content. You represent and warrant that you own, or have all necessary rights, consents and permissions to upload each schedule file and to generate, store and share reports derived from it, and that doing so does not breach any confidentiality obligation, contract, or third-party right. You are solely responsible for the content of any report you choose to share via a share link — you, not ScheduleInsight, decide the recipients, settings and timing, and you are the publisher of that report. You agree to indemnify and hold us harmless against any claim, loss or liability arising from content you upload or share that you did not have the right to use.

6. Acceptable use

You agree not to misuse the Service — including attempting to breach security, access other users' data, upload unlawful content, or interfere with normal operation.

7. Intellectual property & restrictions

The Service — including its software, source code, user interface, design, the Schedule Quality Score methodology and scoring logic, and all related materials (the "ScheduleInsight Materials") — is owned by ScheduleInsight and protected by copyright and other laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service as intended through our website. No other rights are granted.

You must not, and must not permit any third party to:

• Copy, reproduce, host, or redistribute the ScheduleInsight Materials, in whole or in part, including saving, scraping, or re-serving the application's pages, scripts, or assets;
• Reverse engineer, decompile, disassemble, deobfuscate, or otherwise attempt to derive the source code, algorithms, or methodology, except to the limited extent this restriction is prohibited by applicable law;
• Create derivative works from, or build a competing or substantially similar product using, the ScheduleInsight Materials;
• Remove, obscure, or alter any copyright, trademark, watermark, or proprietary notice.

Each delivered copy of the application may carry an identifier tied to your account for the purpose of detecting and tracing unauthorised copying. The ScheduleInsight name and logo are trademarks of ScheduleInsight and may not be used without written permission. We reserve all rights not expressly granted, and will enforce these rights, including via takedown notices and legal action.

Third-party trademarks. Primavera and P6 are trademarks of Oracle Corporation. Microsoft Project is a trademark of Microsoft Corporation. AACE International and DCMA are marks of their respective owners. These names are used solely to describe the file formats ScheduleInsight reads and the methodologies its analysis aligns with. ScheduleInsight is an independent product and is not affiliated with, endorsed by, sponsored by, or certified by Oracle, Microsoft, AACE International, or the U.S. Defense Contract Management Agency. All third-party trademarks remain the property of their respective owners.

8. Professional disclaimer

9. Availability and warranties

We work to keep the Service reliable but provide it "as is" and "as available", without warranties of any kind to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, ScheduleInsight will not be liable for indirect, incidental or consequential damages, or for any loss arising from decisions made in reliance on the Service's outputs. Our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these Terms. On termination of your account, any stored shared reports and their share links are deleted; download anything you wish to keep before closing your account.

12. Changes

We may update these Terms as the Service evolves; the "last updated" date reflects the current version. Continued use after changes constitutes acceptance.

13. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales. You and we agree that the courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, save that if you are a consumer you may also be entitled to bring proceedings in your country of residence.

14. Contact

Questions about these Terms: support@scheduleinsight.co.uk (Vantis Project Intelligence Ltd, 128 City Road, London, United Kingdom, EC1V 2NX).